What is the main responsibility of a public adjuster?

The primary responsibility of a public adjuster is indeed to represent the insured in claims. Public adjusters are professionals who assess and evaluate insurance claims on behalf of policyholders. Their role is to act in the best interests of the insured, helping them navigate the often complex claims process and ensuring that they receive a fair settlement for their losses. This includes gathering evidence, preparing claim documentation, negotiating with insurance companies, and advocating for the policyholder's rights.

By focusing on representing the insured, public adjusters aim to level the playing field between policyholders and insurers, as the latter typically have teams of adjusters working for them. This independence is crucial for consumers who may not have the expertise or resources to effectively manage their claims alone.